[read time: on your walk to work]
However, for many other businesses, two critical needs have arisen, where POS systems of the ‘NOW’ can out-perform POS systems of the past. These needs are:
The POS systems offered to businesses today, are absolutely NOT the POS systems used by previous generations of business. Most importantly, the POS Systems of today address the two critical needs mentioned above.
Can you imagine trying to get customer level information from the cash register tapes that are generated at the close of business each day on a traditional POS system. Typically the users of these systems will at best, record the sales and tax collected from each tape. However the POS systems available today offer you access to valuable data about your specific products and specific customers – which in business – is gold. When set up correctly, you can have access to easy-to-use sales reports for your business, giving you the ability to truly understand customer trends and consumer behavior. There isn’t a business owner around that wouldn’t want that specific information at their fingertips!!!
Secondly, today’s entrepreneurs come in all shapes and sizes. Many businesses are mobile and need access to POS systems with them on the road. Other businesses don’t have a permanent establishment, but still have the same needs to invoice customers AND accumulate sales data in a way they can use to grow their business. The POS systems in the past could never offer solutions to accommodate anything but a traditional retail environment. However, for many POS systems currently offered on the market, these feature are the bare minimum of what they can offer your business.
At the end of the day, each business owner will prefer a POS system that works best for their environment. However if you haven’t changed POS systems in recent years, you might find that your traditional system is not actually the best fit.